Hot880 casino Privacy Policy

What Information We Collect

Hot880 casino collects various types of information when you interact with us. This falls into two categories — what you provide directly and what our system records automatically.

Information you provide directly:

• Name, date of birth, and national ID number (for KYC verification)
• Email Address & Mobile Number
• Bank account or mobile banking details (Mobile Pay, Nagad, Rocket)
• Password provided at registration (stored in encrypted form)
• Messages & Complaints Sent to Support

Automatically Collected Data:

• IP Address & Device Type
• Browser & Operating System Information
• Logs of site visit times and activity
• Cookies & Session Data

How Your Data Is Used

Hot880 Casino uses the data it collects strictly for defined purposes. We never use your information beyond what it was collected for.

If you no longer wish to receive marketing messages, you can opt out at any time by emailing us.

Who Your Data Is Shared With

Hot880 Casino does not sell your data to third parties. However, in certain limited circumstances, information may be shared with specific parties:

• Payment Processors: Payment gateways such as Mobile Pay and Nagad are provided with the necessary information to process transactions.
• Legal Authorities: Data may be disclosed when required by court order or other legal obligation.
• Security Partners: Limited data may be shared with fraud detection services.
• Licensing Authority: Providing audit-related information to gaming regulatory authorities.

Cookie Policy

Hot880 Casino uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Required for core site functionality. Disabling these may cause the site to not work properly.
• Performance Cookies: Helps us understand which sections of the site are used most.
• Functionality Cookies: Remembers your preferences and settings.
• Session Cookies: Keeps you logged in. Automatically cleared when the browser is closed.

You can disable cookies at any time through your browser settings, though some features may become limited as a result.

Data Protection Practices

Hot880 Casino uses industry-standard technology to protect your data. Our security framework operates across multiple layers:

• 256-bit SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Password Hashing: Your password is never stored in plain text — we use bcrypt hashing to keep it secure.
• Two-Factor Authentication (2FA): OTP verification is in place as an added layer of security.
• Regular Security Audits: Regular security audits conducted by independent third-party experts.
• Restricted access: Only authorized personnel have access to specific data.

Data Retention Period

Hot880 casino does not hold onto your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration of active account use and 5 years after closure (as required by law).
• Transaction Records: 7 years (in accordance with financial regulations).
• KYC Documents: 5 years after account closure.
• Support Messages: 2 years after the issue is resolved.
• Log Files: Up to 1 year, after which it is automatically deleted.

Once the retention period expires, data is permanently deleted using secure methods.

Your Rights

As a user of Hot880 Casino, you have the following rights over your own data:

International Data Transfers

Hot880 Casino operates in accordance with international standards. In some cases, your data may be processed outside of Bangladesh.

• International data transfers comply with GDPR and equivalent global standards.
• Adequate data protection is ensured in any country to which your data is transferred.
• All contracted partners comply with our Privacy Policy.

Policy Changes

Hot880 Casino may update this Privacy Policy from time to time. When changes are made:

• The date of any updates will be noted on this page.
• For significant changes, you will be notified via your registered email.
• Continued use of the site after any changes will be taken as acceptance of the updated policy.

Check back on this page regularly to stay up to date with the latest policy.

Contact & Complaints

For any questions or concerns regarding our Privacy Policy, please contact us:

• Email: support@hot880casino.bet
• Subject Line: Write "Privacy Request" in the subject line
• Response time: Up to 30 business days
• Support: 24/7 live chat & email support

If you are not satisfied with our response, you may also file a complaint with the relevant licensing authority.